Account & Relationship Management (Sales)Full timeP&F Global is a leading independent provider of pipes and fittings that are custom fit for New Zealand conditions. With over 25 years of experience, our team is dedicated to making our customers' projects possible, regardless of size or complexity, applying our exceptional service and express delivery to get our products to where they are needed most. It's a genuinely great place to work, our team works alongside and in partnership with each other to achieve the best outcome for our customers. We're passionate, responsive and we share our knowledge openly, helping us to find solutions where others see problems. We provide a work environment where everyone can fulfill their potential, and when trust is given, it is honoured and respected. For further information on the company go to: www.pandfglobal.comQualifications & ExperienceYou have a proven track record of building and maintaining strong customer relationships, both internally and externally.Two years plus experience in a similar sales role working with and achieving sales targets.You will be passionate about providing world-class customer service across the board and have a genuine interest in P&F Global's business and products.You are tech-savvy and have experience working in a CRM.Tasks & ResponsibilitiesSales Growth: You will be responsible for growing sales in your area, through identifying and pursuing new business opportunities within existing accounts; cross-selling and upselling products or services. You will develop account plans and implement sales strategies to achieve revenue targets.Customer Service: You will serve as the primary point of contact for clients, addressing their inquiries, processing their orders, resolving issues, and providing exceptional customer service, driving increased sales revenue.Account Management: You will take ownership of a portfolio of key accounts and develop strategies to maximize sales opportunities, by building and maintaining strong relationships with clients, understanding their business needs and providing fit-for-purpose solutions.Market Research: Stay updated on industry trends, market conditions and competitors' activities.Benefits:Company Funded Health InsuranceBonus SchemeYour application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have in a client services/account management role?Do you have experience in a sales role?What's your expected annual base salary?Which of the following Customer Relationship Management (CRM) systems do you have development experience with?
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