** Three roles to be filled **
What you do
Reporting to the Head of Intermediated Sales, the Account Manager is responsible for the proactive management of Allianz Partners accounts. Time will be spent managing existing relationships and developing the accounts by identifying new opportunities to sell our range of products.
The role will have a key focus on supporting existing accounts, appropriately prioritising those accounts, driving profitable and sustainable acquisition and growth.
Key responsibilities include:
Management and Development of Accounts
Maintains regular contact with clients, building strong relationships through the implementation of a rigorous Sales Call Cycles and Sales Disciplines, to ensure satisfaction in product offerings and services provided.
Provides leadership, coaching and support to BU partner sales teams and offshore agents to ensure growth and retention of both new and existing clients.
Leads the implementation of tactical activities to ensure the business achieves strategic goals and objectives with the BU partners and offshore agents.
Builds internal relationships to support the effective development and management of accounts and whole of business objectives.
Builds and maintains productive and profitable relationships, distribution of related products across the client base and seeking to expand other business opportunities.
Market Intelligence
Gathers and shares within the organisation, industry, market and customer intelligence.
Monitors and reports on competitor behaviours as relevant to the market. This would include notifying the underwriting team of new product developments and pricing by competitors.
Undertakes, conducts and analyses research relating to your designated market with a view to developing and improving service in line with customer and industry needs.
Administration, Reporting and Client Presentation
Creates and conducts best practice client presentations and training material.
Manages the continual improvement of report production by working closely with Operations teams to build deeper client insights and value.
Compiles and delivers monthly client meeting reports to summarise general activity measures and activity requirements with agreed updates.
Creates and maintains reporting as necessary to appropriately inform the National Sales Manager on KPI's and Sales activities.
Risk and Compliance
Ensures area of responsibility is compliant with all regulatory, legislative and internal compliance obligations.
Identifies, documents and communicates risk and compliance exposures including fraud and corruption in operational areas or departments.
Reports and escalates risk and compliance related concerns, issues and failures to management.
Integrates compliance obligations, risk assessment and the risk management process into business practices.
Actively participates in the management and resolution of risk and compliance related incidents, issues including fraud and corruption risks.
Ensures that all business proceedings are conducted in a manner which is professional, legal and ethical.
Stakeholder Relationships
Ensures expectations and commitments are formally set and outcomes are clearly understood and tracked.
Nurtures stakeholder and business partnerships identifying opportunities to improve business outcomes.
Effectively engages and drives our Partners to deliver an exceptional customer experience on time and on budget.
Builds strong relationships with internal stakeholders, specifically Operations.
What you bring
You will have a background in a Customer Service, Sales or Account/ Relationship Management role within a large commercial environment working towards set KPI's and targets. Other skills and experience will include:
Can proactively identify potential problems and provide suitable solutions
Skills in the development and delivery of presentations
Excellent with prioritising and managing time
Ability to work towards tough deadlines and work under pressure
Strong communication and organisation skills
Resilience and a can-do attitude
What we offer
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
54702 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.
Job Level: Professional
Location: Auckland, AUK, NZ, 0622
Area of Expertise: Sales & Distribution
Unit: Allianz Partners
Employing Entity: AWP Services New Zealand Limited
Job Type: Full-Time
Remote Job: Hybrid working
Employment Type: Permanent
ID: 54702
Position Cluster: Non-Executive
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