Digital Account Manager High Growth Digital Marketing Agency with cultureProfessional Development & Career Growth Hybrid Work Environment & Amazing BenefitsAbout the Company Become part of The Web Guys, a rapidly expanding digital marketing agency committed to achieving exceptional results for clients through innovative marketing solutions. Benefits Great culture with a hybrid working model.Stunning Parnell offices.Dog-friendly workplace.Generous bonus and commission structure.Opportunity to collaborate with a forward thinking team that supports your professional growth.About the Role The primary objective of this role is to drive portfolio growth by developing and maintaining strong client relationships. As a trusted advisor, the account manager will steer clients towards digital marketing strategies that best meet their business goals. The role emphasises account retention and growth, with a focus on upselling to existing clients. Responsibilities Build and nurture client relationships, using trust and rapport to enhance sales opportunities and reduce client turnover.Identify and present additional products or services that meet client needs, aiming to maximise account revenue.Create customised presentations and proposals that highlight the value and benefits of our services for each client.Work closely with internal teams to ensure seamless project execution within specified timelines and budgets.Use data analysis and reporting tools to monitor key performance metrics.About You Personality and Attitude: You align with The Web Guys' culture of positivity, proactivity, and a desire to learn. You are solution-oriented, adaptable, and collaborative, with a focus on sharing knowledge and ideas. You demonstrate resilience in overcoming challenges.Technical Knowledge: You have a solid understanding of digital marketing services, including SEM, SEO, Google Ads, social media, and web. You can customise solutions to meet individual client objectives.Account Management Skillset: You are proficient in upselling and effectively managing a diverse portfolio of accounts to ensure retention and revenue growth.Communication and Rapport Building: You excel in relationship-building and have exceptional skills in upselling to existing clients. You build trust and rapport to establish long-lasting partnerships.Organisation: You are capable of managing your time effectively to optimise client interactions for maximum sales impact. Structuring client touch points for maximum sales efficacy is crucial for success in this role.Culture The Web Guys is a fast-paced and dynamic environment where the team is dedicated to meeting client demands and delivering top notch website design and SEO services. The atmosphere is energetic, with a strong focus on efficiency and productivity, now incorporating AI tools to streamline operations. While hard work is a given, the team also knows how to have fun, celebrating wins and fostering a sense of camaraderie and support with amazing team events.
