2Nd Line Support Engineer

MCS Group is seeking a 2nd Line Support Engineer to join a family-run manufacturing organisation. In this role, you will support over 200 IT end users across 4 different sites, ensuring their IT infrastructure and systems are supported and protected from cyber attack, maintaining seamless IT functions across all departments within the business.In it for youSalary dependant upon experience - £30-£35kPension, healthcare, and the options to buy & sell additional days of annual leave above the 31 standard daysPerformance related bonusThe roleSupport over 200 end users across 4 sites, troubleshooting their IT systems and infrastructureEnsure their IT estate is hardened against cyber attackBe involved in wide project work to onboard new systems and implement improvementsNeeded to succeedA proven troubleshooting ability across first or second line supportThe ability to be on site 5 days per weekKnowledge of ERP systems, AD, IT software and IT hardwareTo speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Andrew McKnight, Senior Specialist at MCS Group.
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