2Nd Line Support Engineer

MCS Group is seeking a 2nd Line Support Engineer to join a family-run manufacturing organisation. In this role, you will support over 200 IT end users across 4 different sites, ensuring their IT infrastructure and systems are supported and protected from cyber attack, maintaining seamless IT functions across all departments within the business.
In it for you
Salary dependant upon experience - £30-£35k
Pension, healthcare, and the options to buy & sell additional days of annual leave above the 31 standard days
Performance related bonus
The role
Support over 200 end users across 4 sites, troubleshooting their IT systems and infrastructure
Ensure their IT estate is hardened against cyber attack
Be involved in wide project work to onboard new systems and implement improvements
Needed to succeed
A proven troubleshooting ability across first or second line support
The ability to be on site 5 days per week
Knowledge of ERP systems, AD, IT software and IT hardware
To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Andrew McKnight, Senior Specialist at MCS Group.

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