Hours of Work: Monday – Friday, 8.45am – 5.45pm
Contract type: Permanent
About Us
Established in 1984, Westcoast Ltd is a privately held company that distributes leading IT brands such as HP, HPE, Microsoft, Lenovo, Apple and many others to a broad range of resellers, retailers and office product dealers in the UK and beyond.
Since then we've grown to become the number one UK distributor for many of our vendors and customers and the group employs more than 1,300 people across a number of locations in the UK, Ireland and Europe.
Thanks to the hard work and dedication of everybody at Westcoast the company is flourishing. Our revenues have seen a sharp increase in recent years reaching £2 billion in 2017.
We are consistently ranked in the Sunday Times Top Track of the 100 Largest Privately-owned UK Companies, and are now the largest privately-held business in the Thames Valley region as well as the Thames Valley Chamber of Commerce Business of the Year 2018.
Job Purpose
As the Sales Support Administrator you will be working as part of a sales team to ensure the sales order process is complete to a high standard.
The Job Role
In this role you will be providing essential administrative support within the Sales division managing our sales for an assigned vendor.
Dealing with customers, providing excellent service, and working to deadlines are also key skills, along with your ability to build relationships and deal comfortably with people over the phone.
Key Responsibilities
•Inputting of Sales Orders onto system for the UK and other countries
•Management of electronic orders
•Keeping up to date and informed an all new products, services, and sales tools
•Preparing and running reports for customers
•Assisting with the meeting of SLAs and KPIs, and providing support in the management of our customers
•Attending and contributing to meetings when requested
•Working closely with Finance and Customer Service departments to resolve issues and queries
Key Skills
•Experience within an Administration role ideally
•Excellent organisation skills
•Advanced communication skills both written and verbal
•Ability to work independently and take initiative
•Positive attitude and work well with a team
•Good knowledge of Word, Excel and mail packages
•Ability to learn quickly and to have a methodical and logical approach
What we offer
•Full training and on-going Learning and Development support, with excellent career progression
•Learning and Development opportunities with funded NVQ/work based studies/professional qualifications
•Employee referral bonus
•Auto enrolment pension
•Staff purchases – discounted IT, electronics, mobiles and accessories
•Eye care scheme
•Cycle to work scheme
If you are interested in this position, please send your CV with a cover letter stating your salary requirements to ******
NO AGENCIES PLEASE
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