Client Support Officer - Remote Work

Job Description:

Dana Holding is seeking a passionate and resilient Client Support Officer to join our team in Tauranga, Bay Of Plenty, NZ. This is a part-time, remote work position ideal for individuals who are looking to gain valuable experience in client support and customer service. As an entry-level position, no prior experience is required, making this opportunity perfect for those looking to kickstart their career in a dynamic and supportive environment.

Responsibilities:- Provide exceptional customer support to clients through various channels such as phone, email, and live chat- Assist clients with any inquiries, issues, or concerns they may have in a timely and professional manner- Collaborate with other team members to ensure a seamless and positive client experience- Maintain accurate records of client interactions and transactions- Act as a liaison between clients and internal departments to address any client needs or requests- Help identify opportunities for improvement in client support processes and procedures

Requirements:- Strong communication and interpersonal skills- Ability to effectively manage multiple tasks and prioritize workload- Passion for providing excellent customer service- Resilient and able to handle challenging situations with professionalism- Presentation skills and the ability to effectively communicate with clients- Basic knowledge of people management and conflict resolution techniques

Benefits:- Paid sick leave- Travel and spending expenses- Vision insurance- Support employees in their personal and professional development

Equal Opportunity Statement:Dana Holding is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: ********

If you are enthusiastic about client support, possess the necessary soft skills, and are eager to grow in a supportive environment, we encourage you to apply for the Client Support Officer position at Dana Holding. We look forward to welcoming you to our team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.