Visionwest Community Trust is an award-winning, not-for-profit organisation with faith-led roots, that provides a range of social services to communities in Auckland, Bay of Plenty, Waikato, and Christchurch. Visionwest exists to address homelessness, reduce poverty, support the elderly, and ensure young people have hope for the future. For over 30 years, Visionwest Home Healthcare has been providing quality Home Healthcare and Individualised funding services for older adults and people living with disabilities with a team of over 1,300 support workers spread throughout the different regions.Mo te tunga | About the RoleWorking from our office in Northwest, our weekend coordinators work weekends and public holidays and are available for rostered shifts anywhere between 6.00am to 9.00pm, answering calls to ensure uninterrupted care for our clients by delivering responsive placement support services. We provide care to people who are elderly, have a physical disability, high medical needs and/or challenging behaviour. This is a fast-paced role in a busy environment that requires great organization skills and the ability to think on your feet. Excellent communication skills are essential for you to be able to work with a wide range of people the position comes into contact with on a daily basis.Responsibilities:Experience with rostering staff and clientsProblem solving skills combined with the ability to provide responsive, person-centered solutions for our clientsExcellent organisational and communication skillsDatabase and administration skillsExcellent clear spoken and written EnglishPrevious experience working in a call center (advantageous)A calm, flexible attitude and the ability to multi taskStrong time management capabilities and the ability to work under pressure whilst remaining calm and professionalTo be a great team player who enjoys supporting others in their workNou te rourou | What's in it for youA cohesive and supportive team environmentOn the job training and supportThe chance to further your work experience at an inspiring and dynamic organizationThe opportunity to be part of the solution to home healthcare in NZ**You must have the right to work in New Zealand and you will be required to undergo police vetting and additional checks to be considered for this position.**
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