Do you enjoy a busy frontline role working with both humans and animals alike? If you are passionate about pets and providing exceptional customer service, we want you to join our team at Massey Vets.
is a state-of-the-art, fast-paced facility offering New Zealand's most comprehensive veterinary expertise.
About the role
While there are certain duties that are part of the job, an important responsibility of a veterinary receptionist is to greet patients and their owners as they arrive making them feel welcome. Often the first point of contact with Massey Vets is over the phone, the ability to process information accurately, whilst maintaining interaction with clients already at the reception counter is essential. You will be providing accurate information, efficiently processing payments, financial documents, invoices, paperwork and entering client/patient records in the veterinary database.
This is a 0.8 FTE (30 hours per week - 11am to 5.30pm daily) in a busy primary and referral clinical practice where we teach veterinary science students. Being a receptionist in a veterinary clinic takes a special kind of person who can deal with both humans and animals alike.
What we are looking for Proven ability to process information accurately is essential. At least 12 months experience in a similar role within a veterinary clinic A veterinary nursing qualification would be advantageous. Exceptional time management and ability to adapt to competing priorities a must. Demonstrated passion for customers delivering service with a smile. Intermediate skills in using MS office applications and data entry. Willingness and ability to work outside of normal hours to cover periods of leave. High level communication skills are essential particularly around demonstrating empathy towards clients in often difficult circumstances.
This role will be based primarily in the companion animal reception of the Veterinary Teaching Hospital.
Applications will be reviewed as received so if you have the ability to keep calm under emergency type situations and can add value to a wider team then – apply now!