Test Lead / Senior Support Specialist

Details of the offer

I'm excited to be working with Switched On Group on this Test Lead / Senior Support Specialist role—a unique opportunity at the forefront of their ERP transformation journey. This role is ideal for a hands-on leader who can drive quality across the entire Test, Change, and Release lifecycle while rolling up their sleeves to manage and execute essential tasks, like writing test scripts.Why This Role is UniqueYou'll join a newly established team with a startup feel and the stability to drive impactful digital change for Switched On's clients and contractors. As the first ERP project in a planned series, this role will have you set up and manage testing frameworks, with an eye toward scalability for future rollouts.This position is well-suited to someone with expertise in Jira who can quickly implement robust testing setups and processes.In addition to leading testing efforts, you'll work across application support and business analysis (BA) tasks during quieter testing cycles. This blend of strategic oversight and hands-on work makes it an exciting role for a versatile Test Lead who enjoys guiding a team while taking a proactive, hands-on approach to project success.What You'll Be DoingLeading Testing, Change, and Release Management: Develop and oversee testing strategies, manage test, change, and release cycles, and guide the team through the full lifecycle. Collaborate closely with the Project Manager, Solution Architect, and SMEs to ensure alignment with project goals.Application Support & BA Tasks: Transition into application support and BA work during quieter testing phases, assisting with requirements gathering, issue triage, and process improvement to ensure smooth project transitions.Hands-On Execution: Roll up your sleeves to write and execute test scripts, handle bug tracking, and support efficient test and release processes, helping set high standards for quality and collaboration.About YouYou're a QA expert and Jira pro, capable of setting up and managing comprehensive test environments quickly and effectively. You bring a strategic, big-picture mindset and thrive in a hybrid role that combines testing leadership with direct, hands-on execution across testing and release cycles. Ideally, you'll have Salesforce or ERP experience, and you're excited by the opportunity to lay a foundation for a lasting impact.Why Switched On Group?Switched On combines the energy of a startup with the stability of a company committed to growth and community impact. This is a chance to drive meaningful change as part of a dynamic, collaborative team.Growth Opportunity: Join Switched On's inaugural ERP rollout, creating a foundation for future digital services.Startup Feel, Secure Future: Agile, collaborative, and invested in the community.Direct Influence: Work with a driven team, with a real chance to shape Switched On's digital future.If you're a Test Lead who values teamwork and community impact, let's connect! Reach out to me, Liam at Sprout People, to discuss if this could be your next big move or apply below.
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Nominal Salary: To be agreed

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