Systems and Training Coordinator (R&D Services) We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Since our beginnings, collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved here in New Zealand and around the world.
As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.
When you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions.
At our Research and Development Centre in Palmerston North, we know the smallest things can make a difference, so we research and develop products that last longer, stretch further, work faster, waste less, withstand more and taste better. Bringing together world-class dairy products and the deep expertise of our people, we work alongside the passionate, talented and innovative food professionals who are driving dairy industry and innovation.
About the opportunity | Te whiwhinga mahi
We have an exciting opportunity for a Systems and Training Coordinator (R&D Services) to join our team on a permanent basis at the Fonterra Research and Development Centre in Palmerston North.
As our R&D Services Systems and Training Coordinator, you'll manage existing systems to ensure efficient operations across R&D services and support compliance learning development. We're seeking someone with a proven record in administrative initiatives, who understands process, attention to detail, and can communicate effectively at all levels.
Key responsibilities include:
Overseeing external training providers
Scheduling external training for FRDC staff
Developing learning materials and integrating into delivery systems
Keeping learning management system data updated
Administering the central learning register and ensuring it aligns with My Fonterra
Ensuring site management has visibility of learning activities and reporting on completion rates
Supporting Safe Work Systems and Health & Safety training, including induction sessions
Contributing to improvement initiatives, managing timelines and planning workload to minimise disruptions
Providing proactive administrative support to process improvements, digitisation programmes, and the broader R&DS Lead Team
Assisting in the ongoing administration and upkeep of R&DS systems and processes
Challenging existing processes to identify opportunities for efficiency and effectiveness improvements through innovative solutions
Gaining a thorough understanding of Fonterra's Learning Management System and maintaining strong relationships with Fonterra's Central Learning team
About you | Ko wai koe
You'll have proven success in driving, coordinating, and creating administrative initiatives in an operational business, having been visible and hands-on in a site-based environment. You will bring robust administrative and record-keeping skills while effectively communicating with employees across all levels.
Other skills and attributes will include:
Demonstrated ability to deliver on-site training sessions and create supporting documentation
Skilled in using Learning Management Systems
Proficient in both online and instructor-led training programs
Advanced knowledge of Office 365, including Excel, Word, and PowerPoint
Excellent organisational, planning, and problem-solving skills
Strong communication and stakeholder management capabilities
Take advantage of this exciting opportunity to grow your career and make a significant impact in Fonterra's Strategic and Innovation goals.
Please note you must have work eligibility for New Zealand to be considered for this position.
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