Support Services Supervisor | SkyCity Queenstown Sky City Queenstown – Queenstown, South Island
SkyCity is the place to come for fun in Queenstown. With our casino at our heart, and a fabulous Food and Beverage offering, there's always something happening around here! SkyCity Entertainment Group is one of Australasia's leading entertainment destinations with four locations in Australia and New Zealand, therefore working at SkyCity means working alongside some of the very best in the gaming, hospitality, and tourism industries.
About the role
In this unique & varied role, you will work to provide customer satisfaction and safe service delivery by the breakdown response and preventative maintenance of technical gaming equipment, alongside analysing gaming machine performance and providing recommendations accordingly.
You will also be the go-to person to ensure SkyCity Queenstown building structures and infrastructures meet the expectations of customers, co-ordinating and overseeing contractor management, maintenance repairs, and general upkeep of the building and facilities.
Where applicable you will provide local support for IT issues as a first point of contact, with the assistance of the Auckland SkyCity IT operation.
This is a Full-Time opportunity, working 40 hours per week, primarily Monday - Friday, but some weekend work may be required on an occasional basis.
About you
It'll be your winning attitude, excellent customer service & communication skills, coupled with your high level of professionalism & initiative which will make you a great fit for SkyCity. Using your innate problem-solving ability, you will focus on continuous improvements, cost efficiencies and be able to see the big picture while maintaining attention to detail.
To be successful in this role, you will also;
Have Field, electrical, or electronics service or maintenance experience or a keen interest in pursuing a career in this area
Possess good time management skills and ability to work independently
Be able to undertake the physical demands required of the role
Be aged 20 years or above with a clear criminal history due to licensing requirements
Have knowledge of IT fundamentals
An EST certificate is advantageous but not essential. Full training can be provided around the maintenance and repair of Electronic Gaming Machines.
What's great about working for SkyCity?
Other than the opportunity to join a fantastic team in a varied role, you will have great scope for development and career progression all whilst getting to work in a fun, busy and vibrant environment. SkyCity offers great staff benefits including discounts across our outlets, subsidised meals and health insurance and much more!
We begin reviewing all applications as soon as we receive them, so if this role ticks your boxes, apply today and we could be speaking to you very soon.
At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
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