Join the Downer Transport & Infrastructure business in this rewarding role. Build & maintain strong and resilient relationships with key stakeholders, driving success for the Taranaki region.At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world-leading insight, we work closely with our customers to design, build, and sustain assets, infrastructure, and facilities.Ko te take ka parekareka e koe ki te mahi ki konei | Why you will enjoy working hereDowner is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:Rewarding salaryAccess to our new and improved Downer Perks programZ Energy fuel discount and monthly freebiesWhanau ScholarshipsFree Marram health care benefits and discounted holiday homesProgression and development programmes to support personal and professional growthTe kowhiringa | The OpportunityWe have a great opportunity for a customer-focused superstar to join our whanau as a Stakeholder and Communications Advisor. You'll play a key role in stakeholder engagement and communication activities for the Transport & Infrastructure business across Taranaki.Your key responsibilities will include:Undertaking key communications activities across roading infrastructure contracts.Minimising disruption caused by operations through public communications and liaison with customers to achieve a positive customer experience.Building and maintaining relationships with key stakeholders through the implementation of communication plans - achieving a high level of customer, stakeholder, and client satisfaction.Providing customer and stakeholder insights throughout planning, delivery, and close-off stages of projects.This role will involve a high level of community engagement, dealing with enquiries from the public, communicating with stakeholders including businesses and residents regarding road maintenance or construction activities, preparing and delivering communication material (e.g., works notification letters), customer administration, and working with our Bid teams when necessary.This is a Part-Time, Permanent opportunity offering 30 hours per week, working across Monday-Friday office-based from our New Plymouth office.Nga pukenga matua | Important SkillsWith prior experience in a customer, communications, and/or stakeholder management role, you will bring with you a foundation of strong communication and time management skills. We are seeking someone who is a confident people-person who is comfortable working with a diverse range of individuals (crew, engineers, subcontractors, clients, and members of the public).You'll also bring:Exceptional interpersonal skills to execute stakeholder identification, analysis, and engagement.The ability to efficiently problem-solve, negotiate, use initiative, and resolve conflicts.Strong computer literacy, experience using MS packages (Word, Excel, PowerPoint, Teams), and record-keeping experience.Ko wai matou | Our OrganisationWant to know more about what it is like to work at Downer? Then head to our People Site here!Me pehea ki te tono | How to applyIf this sounds like the opportunity for you, click Apply Now to submit your application! The reference number for this role is **714178.***We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical, and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.
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