About Us
At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.
About The Team
Downer's Transport & Infrastructure business manages and maintains road networks across Australia and New Zealand, with civil and commercial construction in New Zealand. We are an integrated trans-Tasman team with a leading portfolio of products and services. By sharing our capabilities and insights across our regions we achieve the best technical solutions for our customers' challenges, and for our communities.
Job Description
Ko te take ka parekareka e koe ki te mahi ki konei | Why you will enjoy working here
Downer Is Committed To Delivering Excellence By Ensuring Our People Have The Environment And The Means To Be Successful. We Offer:
Rewarding salary
Access to our new and improved Downer Perks program
Z Energy fuel discount and monthly freebies
Whanau Scholarships
Free Marram health care benefits and discounted holiday homes
Progression and development programmes to support personal and professional growth
Have a look at our other great benefits here .
Te kowhiringa | The Opportunity
We have a great opportunity for a customer-focused superstar to join our whanau, as a Stakeholder and Communications Advisor. You'll play a key role in stakeholder engagement and communication activities for the Transport & Infrastructure business across Taranaki.
Your Key Responsibilities Will Include:
Undertaking key communications activities across roading infrastructure contracts.
Minimising disruption caused by operations through public communications and liaison with customers to achieve a positive customer experience.
Building and maintaining relationships with key stakeholders through the implementation of communication plans - achieving a high level of customer, stakeholder and client satisfaction.
Provide customer and stakeholder insights throughout planning, delivery and close-off stages of projects.
In a nutshell, this role will involve a high level of community engagement, dealing with enquiries from the public, communicating with stakeholders including businesses and residents regarding road maintenance or construction activities, preparing and delivering communication material (e.g. works notification letters), customer administration and working with our Bid teams when necessary.
This is a Part-Time, Permanent opportunity offering 30 hours per week, working across Monday- Friday office-based from our New Plymouth office.
Nga pukenga matua | Important Skills
With prior experience in a customer, communications and/or stakeholder management role, you will bring with you a foundation of strong communication and time management skills. We are seeking someone who is a confident, people-person who is comfortable working with a diverse range of individuals (crew, engineers, subcontractors, clients, and members of the public).
You'll Also Bring:
Exceptional interpersonal skills to execute stakeholder identification, analysis and engagement.
The ability to efficiently problem-solve, negotiate, use initiative and resolve conflicts.
Strong computer literacy, experience using MS packages (Word, Excel, PowerPoint, Teams) and record keeping experience.
Ko wai matou | Our Organisation
Want to know more about what it is like to work at Downer? Then head to our People Site here !
Me pehea ki te tono | How to apply
If this sounds like the opportunity for you, click Apply Now to submit your application! The reference number for this role is 714178.
We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical, and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.
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