Company description:The National Healthcare Group (NHG) is a leader in public healthcare in Singapore, recognised at home and abroad for the quality of its medical expertise and facilities. Care is provided through an integrated network of seven primary care polyclinics, acute care and tertiary hospitals, national specialty centres and business divisions. Together they bring a rich legacy of medical expertise to our philosophy of integrated patient-centred care.NHG's vision is "Adding Years of Healthy Life". This vision goes beyond merely healing the sick to the more difficult and infinitely more rewarding task of preventing illness and preserving health and quality of life. With some 22,000 staff, NHG aims to provide care that is patient-centric, accessible, seamless, comprehensive, appropriate and cost-effective.As the Regional Health System (RHS) for Central-North Singapore, it is vital for NHG to partner and collaborate with stakeholders, community advisors, and voluntary welfare organisations. Together with our patients, their families and caregivers, we aim to deliver integrated healthcare services and programmes that help in Adding Years of Healthy Life to all concerned.Job description:HR AdvisoryProvide strategic business partnership to senior management to address key manpower challenges and ensure that business needs are met.Develop strategic plans to better attract, engage and retain key talents.Provide sound advice on organisation transformation, change management and develop/facilitate leadership and team intervention initiatives and plans as required.HR ManagementMonitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service and staffing levels.Plan, direct, coordinate and review the work plan for human resources staff; assign work activities, projects and programs; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.Confer with management staff on major human resource issues and activities; provide direction and advice as needed; ensure organization compliance with all personnel rules and regulations.Administer risk management programs, including workers' compensation, safety, and liability.Oversee and participate in the development and administration of the division's annual budget; participate in the forecast of funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures, as well as implement adjustments.Prepare and/or review a variety of staff reports, forms, memos and correspondence; ensure accuracy and compliance with applicable laws and regulations; distribute documents to appropriate staff.HR DevelopmentGuide, coach and develop next level of HR team leads/supervisors.Select, train, motivate and evaluate human resources personnel; provide or coordinate staff training; work with employees to identify gaps and developmental initiatives.Lead and guide a team of HR professionals to deliver HR services to our employees in an efficient and effective manner, and through collaboration with Group HR functions and other key stakeholders.Work with the Director in resolving difficult employee relations matters, to include discipline/discharge and grievance/appeal procedures.HR Operations and Employee EngagementLead and provide oversight on execution of HR cyclical activities such as annual performance management, talent review and compensation cycle for HQ/Corporate Office.Partner with hiring managers and recruiters on hiring and selection of candidates for mid-senior level positions.Regularly review internal HR plans, policies, programmes and processes to ensure that they stay relevant, up-to-date and effective in addressing organizational and employee needs, and are in compliance with local employment legislation.Plan and strategize internal staff communication and engagement/wellness activities.Serve as the liaison for the Human Resources Division with other divisions, departments, and outside agencies; negotiate and resolve sensitive and controversial issues.Investigate informal and formal complaints of harassment, discrimination, and violations of human resources laws and policies; seek resolution of complaints.Develop strong relationship and liaise with regulatory bodies, unions and other stakeholders on employment matters.Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of human resources management.May lead or support cluster-level and HQ-level projects as assigned.Take action during Director's absence and use initiative and judgement to see that HR matters that require attention are handled well.
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