Seeking a part-time opportunity that works with your lifestyle?Are you motivated in delivering excellent service and building a brand?Super slick with social media platforms & networking?We have an awesome part-time opportunity available now which offers a mix of working from our office in Palmerston North and from home!Days and hours will be Saturday and Sunday from 10:00 am to 6:30 pm and Monday from 3:00 pm to 9:30 pm.We do require candidates to be located near our Palmerston North office to attend training for the first 2 weeks, team meetings, and ongoing training days when required before the regular shift commences.About UsYou know New World, Gilmours, PAK'nSAVE and Four Square right? That's us! We are one of NZ's biggest companies, you just don't know it, because in true Kiwi style – we are humble about it (apart from right now maybe)! Our Customer Service Team plays a vital role in supporting our network of 330+ stores across the North Island.About the RoleResponsible for engaging audiences across our social media platforms to increase brand loyalty, grow authentic connections, and build capability within Foodstuffs North Island.You will proactively identify solutions that enable positive business outcomes, organically being a Brand Ambassador for all FSNI brands, resulting in tangible benefits for our business! This is a key role as you will be responsible for upholding our company's positive online reputation, monitoring and responding to customer complaints, questions, and suggestions through all of our social media platforms.Using this information, you will provide insights and identify trends from Community activity to the Leadership team that will contribute to the ongoing strategy.About YouYou are highly motivated, with amazing communication skills, outgoing with a great team attitude. You thrive on delivering a customer service experience second to none!With a comprehensive understanding of various social media platforms and how to optimise content for maximum engagement, you will be super savvy with demonstrated social networking experience and a passion for social analytics and how to use key information to achieve results.Experience awesome. Achieve awesome. Be awesomely you.We're proud to have a focus on Diversity & Inclusion here at Foodies and welcome applications from you all regardless of who you are or what you do. We welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whanau, but most importantly we celebrate our people - our taonga, every day for being uniquely them.
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