Networks & Systems Administration (Information & Communication Technology)
Company and role:
My client, a commercial organisation based in the Wellington region, is seeking a Service Desk Lead to join their team on a 12-month fixed-term contract. This is a critical, highly varied role with an organisation that is growing rapidly!
Duties include the following:
Management of vendors, both domestically and internationally - regular in-person/virtual meetings with vendors. No management of a team required.
Hands-on 'break/fix' level 1 and 2 support at times.
Triage of tickets of varying complexity. Assigning tickets to vendors.
Conducting training of company employees and with vendor partners.
Creating documentation for company employees and vendor partners.
Ad-hoc duties.
The ideal candidate will have a background in the following:
Proven track record managing vendor partners required.
The candidate will need to have had an aspect of hands-on support in recent role/s.
Ability to work with urgency in a fast-paced environment required.
Strong private sector experience required.
Experience working in a broad role with a small team preferred, but not essential. This person will need to be able to show initiative and do what is required!
Experience working in an international business preferred, but not essential.
A few other points of note:
There will be a small amount of work required outside of regular office hours. This is a highly flexible environment, and you will be able to start early/finish late at another time.
The candidate is expected to be in the office for three days, with two days at home.
The candidate must be currently based in the Wellington region, and must have the legal right to work in New Zealand.
Apply now!
This is a dynamic business and a great learning environment. Please apply below, or email ****** with any questions, and a copy of your latest CV.
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