Park Hyatt Auckland is a luxury waterfront hotel that offers unparalleled views of the Waitemata Harbour. As part of the Hyatt family, we are committed to creating meaningful guest experiences and fostering a culture of belonging for our employees.
About the role:
Become part of the dedicated security team at the prestigious Park Hyatt Auckland. As a Security Officer, you will play a crucial role in ensuring the safety and security of our guests, employees and property. This is a full-time position based in the heart of Auckland CBD.
What you'll be doing:
Patrolling the hotel premises to monitor activity and report any suspicious or hazardous situations
Responding promptly and appropriately to emergency situations and security incidents
Monitoring and operating security systems and equipment, including CCTV cameras and access control
Providing a warm and professional welcome to guests, ensuring they feel safe and secure
Maintaining detailed security logs and incident reports
Collaborating with other hotel departments to enhance overall security and guest experience
Adhering to all relevant health, safety and security policies and procedures
What we're looking for:
Minimum 1-2 years of experience in a security or customer service role
Strong communication and interpersonal skills, with the ability to remain calm under pressure
Excellent problem-solving and decision-making abilities
Familiarity with security equipment and surveillance systems
High school diploma or equivalent certificates in the field of security (Fire Warden's certificate etc.) along with suitable first aid qualification from a recognized national body.
Ability to work over a flexible roster including weekends and public holidays
Must have legal working rights in New Zealand
What we offer:
Competitive salary and opportunities for career advancement
Comprehensive training and development programmes
A supportive and inclusive work environment
Health and wellbeing initiatives to support your overall wellness
A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.
Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
Apply now to become a Security Officer at Park Hyatt Auckland.
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