Job reference : Restaurant Manager: KILA6
· M anage and control day-to-day Restaurant operations
· Prepare and manage daily/ weekly work schedules for staff based on demand and find suitable replacements in case of staff absence
· Develop, implement, and maintain the policies and procedures of the Restaurant
· Plan the Restaurant 's menu with chef
· Welcome, host and oversee customers that come to the Restaurant in a professional and cordial manner
· Take reservations, t ake customers' orders and help serve food and drinks
· Responsible for quality assurance of food/drink and service , manage all staff towards maximum performance
· Provide excellent customer service to guests and excellent leadership to employees
· Ensure that all duties are completed correctly
· Enforce and monitor all health, safety, and sanitation standards in the Restaurant , ensure all requirements are met and maintained
· Ensure all equipment are maintained and functional
· Gather feedback from the clients and make sure they have a pleasant experience in the Restaurant
· Handle guest complaints according to the Restaurant's standards to maintain the Restaurant 's reputation
· Take inventory of Restaurant supplies and order new stock as needed and ensure the purchases stay within budget
· Receive delivered Restaurant supplies and ensure the correct items and quantities
· Plan and add new menu items based on seasonality, customers' preferences and feedback
· Organize promotions and discount packages to attract more clients
· Make plan and organize the functions and events when required
· Hire and onboard new staff when required
· Plan and implement the regular training for all staff
· Make the workflow plan between front of house and back of house to ensure providing seamless service
· Control the Restaurant 's budget aiming for minimum expenditure and efficiency and profitability
· Maintain updated financial records , s et prices, track and analyze records of monthly costs and revenues , make forecasts
· Responsible for daily deposits, and the correct operation of the POS systems
· Balancing of all daily cash drawers and POS
· Report directly to Owner
Pay rate: Minimum $29.66/ hourMaximum $3 3 / hour
Guaranteed hours of work per week:Minimum 3 0 hours , permanent full-time
Requirements for the job:
· At least 3 years work experience in restaurant management and Bachelor's degree in any fields or above
· Strong understanding of business management
· Excellent problem-solving, and customer service skills
· Exceptional communication and interpersonal skills
· Full time availability
· Able to work on Monday - Saturday
· Able to follow a flexible roster
· No criminal record
· Candidates need to be NZ citizens/residents
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