Who We Are - Ko Wai Matou Sudima Christchurch City Hotel and The Lane Restaurant are part of the Hind Management Group (NZ Employer of Choice 2022). We believe in empathy, understanding, and accommodating differences. We are all valued and our success is a direct reflection of our people, teamwork, passion and professionalism. We're always looking for positive people to join our team, as working for us means being part of a company culture that's really passionate about putting people first. About The Role - Te mahi Exciting full-time opportunity for an experienced Restaurant and Bar Manager at The Lane Restaurant in Salisbury Street. We are looking for someone with energy, drive and personality to lead and inspire the food and beverage team in delivering exceptional customer experiences. This is a hands on leadership role that requires the ability to remain calm under pressure whilst leading a busy food and beverage team to ensure the restaurant delivers great customer dining experiences. You will run a well organized service team, and be fully conversant with Sale of Liquor responsibilities. We appreciate and value every one of our team members, and the person in this position will demonstrate true leadership skills by encouraging and supporting the team in day to day operation. You will have a good understanding of budgets, P&Ls and managing financials. Responsibilities | Nga haepapa Management and leadership of the food & beverage service outlets – including the restaurant, bar and conference. Lead and develop the team in service standards, creating a positive and enjoyable team environment Managing conferencing and events Ensure all team members deliver a high level of service at all times Ordering of beverage and other stock; maintaining a sound knowledge for purchasing levels and stock control Be pro-active in controlling wage costs, being fully aware of forecasted business and targeted profitability whilst maintaining quality and service standards Uphold Host Responsibility and Duty Managers Licence Ensuring highest possible standard of hygiene Requirements About you | Ko koe tenei Minimum of 3-5 years management in modern, successful restaurants and bars Business savvy; understanding current restaurant and market trends Experienced bartender and barista, ideally with excellent knowledge of local wines, beers and cocktail preparation Event and conference management exposure Strong communication and leadership skills A solid understanding of managing costs Current General Managers Certificate Excellent organisational skills and attention to detail; quality service delivery Ability to motivate and lead a team, embracing a team spirit Experience problem solving and responding customer enquiries and complaints Flexibility to work various shifts, including evenings and weekends Valid working rights to work in NZ Benefits He kura te tangata - We are all valued As an Employer of Choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas across our network - not just for you, but in some cases your friends and family too! Fantastic employee discounts at our hotels, restaurants and spas across New Zealand A relocation package for the right candidate Staff uniform and meals on duty provided Develop your Te Reo and cultural responsiveness with the hotel being part owned by the local iwi and being situated in the growing cultural hub for the South Island Family and friends rates within our network of hotels Excellent reward & recognition events Long service and anniversary gifts and benefits Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment Wellbeing programme including Health insurance discounts Paid training and individual Employee Development Plans Training towards NZQA qualifications and our very own online digital learning platform Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. Nau mai, haere mai, tauti mai! Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 9051719 or email our Talent Acquisition Team at ******. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self. Our Values E MANAWANUI ANA MATOU - WE CARE KA WHAI MATOU I TE TIKA - WE DO THE RIGHT THING KA MAHI TAHI MATOU - WE WORK TOGETHER
