Remote Support Associate

Job Description: US Foods Holding is seeking a part-time Remote Support Associate to join our dynamic team in Christchurch, Canterbury, NZ. As an Associate Level Remote Support Associate, you will play a key role in providing exceptional customer support to our clients. Responsibilities:1. Respond promptly to customer inquiries via phone, email, and chat2. Provide remote technical support to troubleshoot and resolve customer issues3. Document all customer interactions and resolutions in our CRM system4. Collaborate with other team members to ensure timely and effective problem resolution5. Assist in training new team members on procedures and best practices6. Maintain a high level of customer satisfaction by exceeding their expectations 7. Stay up to date on company products, services, and industry trends Requirements:1. Minimum of 4 years of experience in customer support or a related field2. Adaptable and energetic personality to thrive in a fast-paced environment3. Strong presentation and critical thinking skills to effectively communicate and problem-solve4. Excellent verbal and written communication skills5. Ability to work independently and as part of a team6. Knowledge of CRM systems and remote support tools is a plus Benefits:1. Joining Bonus for successful candidates2. Company transportation for remote support visits 3. Medical coverage for all employees Working Environment:At US Foods Holding, we focus on exceeding customer expectations and delivering delight in every interaction. We value teamwork, innovation, and a customer-centric approach to our business. Deadline to Apply:June 3, 2024 Equal Opportunity Statement:US Foods Holding is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.