Mo te turanga | About the RolePermanent, full timePoneke or Tauranga based role3x roles availableClient Services is a growing business unit supporting both Business and a range of Consumer customers. Our unit includes IBB Service, Customer and Product Onboarding, Business Cards, Merchants and Digital Banking teams.You will work alongside our key business partners including Relationship Managers, Analysts and Product teams to provide a timely, complete and superior service to our customers. Our strength lies in recognising that customers' needs differ and our aim is to provide a complete banking solution whatever a customer's size. You will enjoy connecting with people and building lasting professional relationships. You will have a skill for recognising every opportunity to create magic through your outstanding customer service. Being the primary contact for our customers day to day banking needs, you will be relied upon for your responsiveness, priority management and excellent communication and business support skills.Na tau rourou | What will you bring?You live and breathe outstanding customer service and have proven success at building lasting professional relationshipsHighly efficient communication skillsCommercial acumen to be able to understand our mid-market, complex customersStrong attention to detailBusiness Banking & AML experience preferredWestpac Hei Wahi Mahi | Working at WestpacIn addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your bestAdditional purchased leave options up to 4 weeks per yearBanking benefits, insurance discounts and superannuation schemeGrowth and development – we provide opportunities for development and promote internal mobilityRecognition - we recognise and reward our star performersSchool holiday subsidy - help you balance work and family during school holiday2 Volunteer days per yearKo matou tenei | Our OrganisationAt Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together.Tono mai inaianei! | Apply Now!Apply today with your CV and Cover Letter.Applications close: 12 October 2024
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