Aon is in the business of better decisions.At Aon, we shape decisions for the better to protect and enrich the lives of people worldwide.As an organization, we are united through trust as one inclusive, diverse team and passionate about helping our colleagues and clients succeed.Aon's purpose is founded on an unwavering dedication to our clients, colleagues, and communities. Delivering on this purpose in New Zealand means investing in a future built on industry-leading capability and operational integrity and expanding our team of talented professionals.About the roleThis is an exciting new position for the right candidate to swoop in and make their own. You will be joining our incredible Payment Operations team who are our centre of excellence for client service support regarding Payments, Premium funding, and Insurer Settlements.Based in Auckland, this role will report to a Premium Funding Manager (PFM) who will support you as you learn the various premium funding processes. This role forms part of a larger Pacific team with an Australian-based team available to support also.If you think this sounds like a role that provides amazing development opportunity and support – you'd be right!What the day will look likeAlthough not two days are the same, a typical day may include:Regular collaboration with your PFM regarding your ongoing workload/development plansDaily interactions with internal colleagues to discuss and compare work processes/updatesOn an ad hoc basis you will attend face-to-face team meetings to discuss new/ongoing workProcesses renewing and growing Premium Funding sales in the various client segmentsHelping to develop relationships with key Client Managers across our business to support their drive to sell Premium Funding and provide excellent service to clientsContributing to overall Client Payment objectives and growth in other segments and markets as opportunities ariseDeveloping relationships with colleagues & funders to ensure client needs are metEffectively responding to all queries, concerns, and issues from brokers and funders surrounding client issues, defaults, and cancellationsIdentifying process improvement opportunitiesSkills and experience that will lead to success.We are looking for someone who can work collaboratively with their Aon colleagues, but don't worry – that won't be hard, we are super lovely!You will be coming from a strong administration background with outstanding attention to detail and the ability to juggle several things at once with ease.You'll be a top-notch communicator and can effectively plan and prioritise your day to meet your daily targets and deadlines.How we support our colleaguesWe encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ******#LI-VM1
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