Patient Coordinator for Oral Surgery Practice Max Facs Ltd – Wellington Central, North Island
We are seeking a dedicated and organized Patient Coordinator/Concierge to join our dynamic oral surgery practice. This key role will involve managing patient appointments to ensure maximum efficiency across our two sites. The ideal candidate will have a background in the dental or oral surgery field, such as a dental assistant or registered nurse, along with strong receptionist and personal assistant skills.
Key Responsibilities:
Coordinate and schedule patient appointments, optimizing time and resources across both practice locations.
Provide excellent customer service, ensuring a smooth and comfortable experience for patients.
Serve as the first point of contact for patients, handling inquiries via phone, email, and in-person interactions.
Manage daily schedules, patient flow, and assist with coordinating clinical staff needs.
Maintain clear communication with patients regarding appointment details and any pre-operative or post-operative requirements.
Perform administrative tasks, including patient record management, billing assistance, and office organization.
Qualifications:
Background as a Dental Assistant, Registered Nurse, or similar experience in the dental/oral surgery field.
Strong receptionist skills, including effective communication, phone etiquette, and client service.
Experience in personal assistance, with excellent organizational and multitasking abilities.
Proficient in managing schedules and prioritizing tasks across multiple sites.
Friendly, professional, and capable of adapting to a dynamic work environment.
If you are a proactive, detail-oriented professional looking to join a supportive and patient-focused team, we would love to hear from you. Apply now to be a part of our growing practice!
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