Auckland City Auckland br br Full time Permanent br br We have an opportunity for an experienced retail professional to join the team as our Operations Manager at our New Lynn MEGA store br br br About the role br br Reporting to the Store Manager you ll be responsible for building on and driving our customer centric culture through the successful delivery of sales and service within our store br br With a major focus on engaging motivating and leading the team you will inspire team members to continue to provide an exceptional shopping experience for our customers br br Working closely with the Store Manager you will deliver on the store business strategy and execute on our vision enabling us to maintain a competitive advantage in the increasingly challenging retail environment You will also be part of the wider retail management team for Riviera Hardware and participate in and support wider group initiatives processes and projects br br br You will have br br Ideally 5 years of retail management experience preferably in DIY or other high volume environments br A proven track record of delivering sales and profit to target br You will be strong all round in retail operations across customer experience merchandising stock management inventory point of sale security and administration br Previous leadership experience of large teams 50 and a proven track record in engaging motivating and developing your teams to drive sales and provide exceptional customer service br Sound business acumen to drive profitability across the retail departments br Solid understanding of NZ H S and employment legislation br A structured approach to work and excellent administrative skills br A positive and engaging communication style br Technological savvy can quickly learn new systems br Exceptional problem solving abilities and resourcefulness br An innovative approach to work you might be working in a big box but you will be challenged to think outside the box in providing ideas to continuously improve and develop the store br A genuine passion for our products customers and supporting team members to grow and develop br br What s in it for you br br The Operations Manager role is not just a job it s a career opportunity for someone who will thrive in a fast paced dynamic retail environment on a Big Box format scale br This role offers you the opportunity to be an integral part of one of New Zealand s fastest growing independent retail businesses br We are proud to offer an industry leading learning and development framework opportunities to grow your career a generous staff purchase scheme and all the tools required to perform the role br br br About us br br Riviera Hardware Holdings Limited RHHL owns and successfully operates the Mitre 10 MEGA New Lynn Warkworth and Albany along with Mitre 10 Whangaparaoa stores br We also proudly own and operate our three Columbus Coffee shops within our MEGA stores and deliver Prenail Frame and Truss solutions through Riviera Pre nail Our own importing is done via Riviera Imports br br br Please note br br All employment offers are subject to Ministry of Justice Checks your legal right to work in New Zealand and reference checking to the sole satisfaction of the business
