The RoleThe position of Night Auditor spans front office reception and Night Audit tasks, requiring a hospitality professional with a level head, professionalism and the ability to make our guests welcome with exceptional service.From checking guests in/out, to dealing with guest complaints, this varied position will require exceptional communication skills and the ability to think on your feet. You will be confident in your decision-making and have a strong focus on safety and security.You will be able to problem solve to ensure accuracy in accounting and be able to work unsupervised. You must be strong in using computer systems, reporting and Excel. Experience in the account will be highly regarded.This full-time role is based at Sudima Kaikoura Hotel and the hourly rate is $28 per hour.About you | Ko koe teneiNZQF Level 2 or 3 qualification (ANZSCO level 4) OR at least 1 year of relevant experience may substitute for the formal qualifications listed aboveA commitment to being a reliable member of the night teamBe able to work 11pm to 7.30am with a roster that covers seven days a week including weekends and holidays.Minimum of 1-year experienceAbility to work unsupervised, on your own and as part of a teamCash handlingGood communication skillsCommitment to delivering a high level of customer serviceCalm, efficient, and organised with great attention to detailConflict resolution experienceLiaising with and communicating all relevant information to the Front Office team and to other departmentsEnsuring that all security procedures are followed in relation to cash, keys, guest security and privacyMaintaining a consistently high standard of accuracyA full NZ Drivers License is requiredValid Manager's Certificate preferredHe kura te tangata - We are all valuedAs an employer of choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas across our network - not just for you, but in some cases your friends and family too!Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employmentWellbeing programme including Health insurance discountsExcellent reward & recognition eventsLong service and anniversary gifts and benefitsStaff, family and friends rates within our network of hotelsPaid training and individual Employee Development PlansTraining towards NZQA qualifications and our very own online digital learning platformWho We Are - Ko Wai MatouHind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We're looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that's passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.Nau mai, haere mai, tauti mai!Hind Management is committed to accessibility; should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at ******. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.E MANAWANUI ANA MATOU - WE CAREKA WHAI MATOU I TE TIKA - WE DO THE RIGHT THINGKA MAHI TAHI MATOU - WE WORK TOGETHER
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