General Information Country/Region New Zealand Province/City Queenstown Location Rosewood Matakauri Department Rooms - Front Office Job Type Full-time Permanent Job Description At Rosewood Matakauri, we pride ourselves on providing exceptional service and a welcoming atmosphere for our guests. We are looking for a dedicated Night Audit Associate to join our team and help maintain our high standards during the nighttime hours. You will play a crucial role in ensuring the smooth operation of our hotel during the night shift. You will be responsible for auditing financial transactions, providing excellent guest service, and maintaining security throughout the property. About the role Perform nightly audits of financial transactions and reconcile accounts Prepare daily revenue reports and summaries for management Provide front desk support, including guest check-ins and check-outs Handle guest inquiries and resolve any issues promptly Maintain security and monitor hotel premises during the night Assist with other duties as assigned by the Front Office Manager About you Previous experience in hospitality or a similar role preferred Must be very detail oriented, have a high degree of professional integrity and be able to work safely, effectively and efficiently Excellent communication and interpersonal skills Ability to work independently and manage time effectively Proficiency in hotel management software (e.g. Opera) is a plus Must be available to work overnight shifts, including weekends and holidays Fluency in English is required What we offer We offer access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. We also offer a daily travel allowance and paid lunch breaks! Please note - This is a permanent full time position, working night time hours alongside our Night Porter. You must have current working rights to apply. If you wish to apply for this role and have the attributes above, we'd love to hear from you. About Us Spectacularly located on the shores of Lake Wakatipu, Matakauri Lodge offers luxury lodge accommodation in Queenstown and looks out to a mesmerizing panorama of the big three; The Remarkables, Cecil and Walter Peak. Just seven minutes from bustling Queenstown, this is an alpine, lakeside retreat, nestled in one of the world's most strikingly beautiful landscapes. With clean lines in glass, stone and timber, Matakauri's own take on luxury is understated and welcoming, embracing guests and championing the mountainscape. Voted as one of the top three lodges in New Zealand and Australia, Matakauri is your ultimate sanctuary after a day spent atop mountains, exploring vast fjords, chasing thrills and simply discovering this unique region. #J-18808-Ljbffr