Night Audit/Porter

Millbrook Resort – Arrowtown, South Island
We have an extensive range of luxury accommodation at Millbrook Resort. The role involves ensuring guests are warmly greeted and a personalised experience is delivered. We are a collaborative team, delivering a high-end bespoke guest experience, whether it be assisting with luggage, delivering room service, and undertaking security checks. The ideal candidate will be self-motivated with a strong customer focus. We are looking for someone who is honest, responsible, capable of working independently and as part of a small team. Also, has the expertise to provide a five-star service, as well as hands-on support to the front office operation. The night shifts start around 10pm / 11pm until 7am. Therefore, the ideal candidate needs to be comfortable with night shifts and must have a high attention to detail including awareness to undertake security and maintenance checks.
Success Profile
Passion for service delivery and the hospitality industry
Great communication skills, coupled with a 'can do' attitude
High level of attention to detail and exceptional organisational skills
Ability to work on own initiative, as well as, work as an effective team player
Must be physically fit, as the role requires manual handling
Resilient and able to respond to a variety of situations with a collaborative and flexible approach
Solutions focused and ability to think quickly under pressured situations
Full clean Driver's Licence is essential and must be confident driving passengers
Knowledge of Opera PMS is desirable
Location: Arrowtown, Queenstown.
Hours: Full time permanent (30/40 hours per week guaranteed)

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