DFS New Zealand Limited – Auckland airport, North IslandDFS promises to be the world traveler's preferred destination for luxurious shopping. We offer our customers a carefully curated selection of exceptional products from over 700 of the world's leading brands across multiple categories: fashion and beauty & fragrances and watches & jewelry and wines & spirits. DFS stores are located in some of the world's most iconic destinations - each selected for its unique appeal.We are currently on the hunt for experienced and highly motivated Sales Associates to join our Auckland Airport team.We currently have x2 Full-time (40 hours per week) afternoon to night-time shift positions available.The role:As the Sales Associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets.Selling via the Best Customer ExperienceAssist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer serviceComplete customer transactions in a professional and timely mannerIdentify customer's temperaments and recommend products that suit their styleRespond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriateAssist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimumFloor and Product PresentationEnsure floor presentation meets or exceeds brand and DFS requirementsMaintain reasonable stock levels of all merchandise in the departmentBe familiar with the store layout; direct customers to merchandise, services and facilities as appropriateAssist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flowKey RequirementsMinimum 1 year's sales or cashiering experience in a retail environmentProficient with handling a POS register machineAble to work in a fast-paced, high pressure environmentHigh energy level, have a positive approach to job and group responsibilitiesAbility to work flexible hours / shifts, including weekends, nights and holidays.Fluency in English languageAble to speak and understand Mandarin is beneficialMust be available to work the afternoon to night time shiftsDFS New Zealand offers world-class training for employees who demonstrate the values and commitment that DFS aspire toWe also offer a competitive remuneration packageA very generous staff discount and opportunities for regular rewards and commission.Discounted health careIf you have the drive and ambition to develop a career in a leading international company then contact us today!
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