The Role
Design, Develop, Innovate
As one of New Zealand's iconic and best loved brands, we've got a reputation for doing great things.
Our goal is to be the world's number one premium appliance brand. Not only does this mean we design and build the best appliances, but that we also ensure our Sales teams have the right skills and tools to partner with our retail distribution customers, adding real value to their businesses and ensuring they know our products are right for their consumers.
That's where you come in….
On this exciting contract with Fisher & Paykel, you'll be primarily responsible for developing and building impactful and effective learning solutions which support consistent & effective training, enabling successful sales outcomes.
You'll design and deliver innovative learning programmes for our sales team and retail customers' sales staff across our global markets. You'll conduct the learning needs analysis and recommend an innovative and impactful approach, then develop the learning solution, working with multiple stakeholders across the business to collaborate, learn, exchange ideas and develop content and implement the final learning solutions. Once the learning programme is implemented, you will work with the market training teams to ensure successful delivery and ROI of programs.
Developing and implementing new digital training strategies and tools for Sales Product training and the wider business will also be a key focus. Our future vision is to innovate our training delivery to fully support a digital strategy across our global markets. This is your opportunity to be at the forefront of that journey and push the boundaries of training design and delivery.
That's the formal story, the real why is you are someone who believes that learning and development makes a cultural difference and you want to evolve learning and create the learning trends, not follow them. You want to engage with people and support them with better learning solutions and have the passion and drive to deliver these.
So who are you?
Preferably with at least 5 years relevant experience ideally within a sales environment, you'll consider yourself a master of everything instructional design related, as well as be able to demonstrate the following:
Knowledge of training needs analysis
Show your ability to think creatively with a good eye for design and presentation
Have a strong understanding of adult learning principles and skill acquisition models in the development of training
Be an effective communicator - you'll be skilled in collaborating and communicating with a diverse range of internal & external stakeholders (sales, channel partners, dealers) to achieve successful outcomes
Solid experience in online and digital design for sales training is a bonus (podcasts, videos , etc)
You're going to be developing e-learning, instructor led and virtual training so we expect you'll have proven knowledge and application across all platforms. Experience with using Articulate Storyline, Captivate and other digital training development tools is a must.
Fisher & Paykel is about collaboration, delivering what we promise, and aspiring to be the best. Design the next part of your story .
