Housekeeping Team Leader - Marlborough SoundsMarlborough Tour Company – Blenheim, South IslandMarlborough's largest tourism operator, Marlborough Tour Company, has a variety of positions at Furneaux Lodge and Punga Cove resort. Our family of businesses also includes Cougar Line Water Taxi, Pelorus Mail Boat, and Marlborough Tour Company touring.We pride ourselves on our exceptional customer service levels and our range of tourism offerings to showcase the best of what Marlborough has to offer.Our biggest asset is our people, who are all committed to giving an exceptional guest experience in a beautiful part of the world. Our vibrant team mainly lives on-site, is social, works hard, and enjoys their days off being one with nature, enjoying watersports, fishing, or heading into Picton. Being a team player is key to the success of this role.Punga Cove resort and Furneaux Lodge are a direct boat ride out from Picton. We have multiple food and beverage venues. Both lodges are located right on the Queen Charlotte Track, being a popular stop for walkers, mountain bikers, and local boaties. Accessible mostly by boat, we pride ourselves on being a unique offering nestled on the Queen Charlotte Track.Housekeeping Team Leader - immediate start based at Furneaux Lodge:Lead, develop, and manage a team of Housekeeping Hosts for Furneaux Lodge, ensuring guests receive an exceptional and seamless experience throughout their room stay.Mentor and coach your team to understand, meet, and exceed expected performance standards as set by yourself and Lodge Management.Create a Customer Service team culture, addressing any areas of concern effectively and liaising with individual team members for performance.Develop a training programme in liaison with the Lodge Management, to ensure your team's success and being responsible for the delivery of this to all new housekeeping staff at the commencement of their employment. Acceptable cleaning standards are to be set as part of this training programme, and staff developed to work independently when you are not around.What we offer – He aha ta matou e tuku• A supportive senior management team behind you• Training in the unique operations of these remote properties• Wage commensurate with experience (up to $31.61 per hour)• An onsite accommodation and meals package• Free water taxi transport to and from Picton on your day offAbout the Role - Mo tenei turangi mahiThe primary purpose of this position is to offer guests an exceptional first-class experience. Our menus are based around local, seasonal produce, showcasing the fantastic artisan products produced in Marlborough.In return for your hard work, we can offer a very competitive package, along with free water transport to and from Picton on your days off, and on-site meals and accommodation for a small charge. Couples are most welcome to apply - if your partner has hospitality experience then we would love to hear from them also.Marlborough Tour Company is an equal opportunity employer and all new employees must be able to pass a pre-employment Drug and Alcohol Test.Please note only NZ Residents or visa holders with working eligibility need apply. Sponsorship will not be offered.For more information visit: www.furneauxlodge.co.nzwww.marlboroughtourcompany.co.nz
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