VR Group Hotels and Apartments – Rotorua, North Island
Location/ Place of work – VR Rotorua Lake Resort
Wage/Salary - $29.66 per hour
Job Type – Permanent Full Time
Hourly of work - Minimum 30 hours per week
REQUIREMENT :
At least three years of relevant experience in hospitality industry.
Candidates must show their eligibility to work in New Zealand.
Must be able to work on weekends and public holidays.
TASKS:
Determining work requirements and allocating duties to commercial housekeepers, public area cleaners, and linen runners.
Responsible for ensuring that all areas of the hotel, including guest rooms, public spaces, and back-of-house areas, are meticulously maintained to meet the hotel's standards.
Monitoring stocks of guest room supplies; coordinate the linen supplies receiving, distribution, and returns daily.
Monitoring and maintaining productivity of the team.
Scheduling shifts and arranging for replacements in cases of absence; maintaining attendance register.
Establishing and educating staff on cleanliness, tidiness, and hygiene standards; maintaining OSH Registers for recording incidents.
Overseeing the work of the housekeeping teams and suggesting improvements and changes.
Working with the operations/management team of the hotel to coordinate activities and contribute to the smooth running of the hotel.
Motivating team members and resolving any issues that occur on the job.
May perform front office and hotel reception duties when required.
Ensuring that the hotel building and other facilities are kept clean and tidy.
Enforcing staff compliance with established safety and sanitation policies.
Training housekeepers on cleaning and maintenance tasks and performing regular refresher trainings.
Checking rooms and common areas, including stairways and lounge areas, for cleanliness.
Responding to customer complaints and special requests and resolving any shortfall.
Participating in large cleaning projects as required, including deep clean and pest control.
Ensuring arrival rooms are ready and checked before check-in time.
Common Skills and Qualifications:
Proven housekeeping or hospitality experience.
The ability to stand for extended periods of time.
Excellent organizational and time management skills to ensure timely deliverance of clean rooms.
The ability to multitask.
A great attitude and pride in your work.
High level of attention to detail.
Flexibility with working hours, including weekends and holidays.
Proficiency in using cleaning equipment and products.
Experience operating as a self-checker.
Apply within if this position is for you and send your CV with a cover letter.
We thank you in advance for your interest. Please note that only shortlisted candidates will be contacted for an interview.
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