At Haukai Bistro & Bar and Novotel New Plymouth Taranaki, we are on a mission to provide the best restaurant experience in New Plymouth. In our quest to be the best, we need to fill a few roles to ensure we position ourselves at the forefront of guest expectations.
The restaurant focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by fine New Zealand wine or gin. This is a very busy restaurant, and we set very high expectations, so we are only seeking the absolute best people to deliver on our promises and provide the ultimate guest experience.
We are looking for vibrant and charismatic Food and Beverage SUPERSTARS with a strong background in the hospitality industry to join our small Food and Beverage team.
We currently have full-time (30 hours minimum per week) and part-time (15-20 hours minimum per week) roles available.
All roles require flexibility to work on a roster basis any day of the week between Monday to Sunday, including public holidays, when applicable. Breakfast shifts will start as early as 04:45, and late shifts will be until the restaurant closes, normally by 23:00, sometimes later, sometimes a bit earlier. You may be required to work breakfast, lunch, and dinner shifts during the week.
All roles require the following:
Passion for delivering genuine and effective service
Ability to think outside the box
Flexibility to work on a rotational roster, including weekends and public holidays
Ability to multi-task, work under pressure, and smile at the same time
Ability to work in a team environment
Ability to establish relationships with people from all walks of life
Clean, professional clothing and stellar grooming habits
Friendly, energetic, and hard-working attitude with outstanding customer service skills
Duties:
Conferencing and event shifts
Order taking from guests
Making and serving barista coffees
Serving food, a la carte and buffet style
Pouring and serving beverages including wine, beer, spirits, and cocktails
General cleaning and clearing of dishes/glasses from tables
General cleaning of the restaurant
Resetting tables
Restocking Minibar
Delivering Room Service Orders
Monitoring the buffet during breakfast
Set-up of the restaurant for breakfast/lunch/dinner (depending on your shift)
Conferencing and event set-ups
Some Food and Beverage Attendant experience will be beneficial
Barista coffee knowledge and skills will be beneficial
Experience in buffet, a la carte, conferencing, and events service
Beverage knowledge (including wines, beers, spirits, and cocktails) will be beneficial
Confidence in pouring and serving/presenting wine and beer
Ability and confidence in carrying plated food and clearing dirty dishes (3 or 4 plates at the same time)
Experience using a MICROS point-of-sale system would be advantageous
An LCQ certificate will be advantageous
Benefits offered by Novotel New Plymouth and Haukai Bistro & Bar:
Accor hotel accommodation and food & beverage discounts
Development and training opportunities
Paid birthday leave
Paid wellness day leave
Work anniversary recognition and reward
Staff meal while on duty
Part uniform provided
Employee Assistance Program
What's next?
In the first instance, please apply by uploading a CV and letting us know why you would be the best person for this role. If you've got the experience we are after, we'll invite you in for a one-on-one interview at Novotel New Plymouth Taranaki so that we can establish how you may fit in with our team. We are looking forward to meeting with you!
*Please only apply if you have legal rights to work in New Zealand*
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