Hearing Manager - NZ Parole Board at Ara Poutama Aotearoa (Department of Corrections), Wellington (Te Whanganui a Tara)'Kotahi ano te kaupapa, ko te oranga o te iwi' – 'There is only one purpose to our work: the wellness and wellbeing of our people.Make a difference by providing quality support services that those interacting with the New Zealand Parole Board have trust and confidence in, including victims and those appearing before the Board.The New Zealand Parole Board ("the Board") is an independent statutory body that makes public safety decisions about the managed release of people in prison subject to sentences of more than two years.Nga kawenga | About the roleWe are looking for a new, fixed term Hearing Manager to be part of the New Zealand Parole Board Administrative Support Team until November 2026. As our new Hearing Manager, you will liaise with multiple stakeholders who are interacting with the Parole Board. This includes being able to communicate confidently and empathetically with victims, Panel Convenors, as well as other members of the Parole Board.You'll enjoy the diversity of duties with tasks that include but are not limited to:Case management, ensuring files are accurate and up to date. This part of the role involves a large component of coordination and data entry with attention to detail.Hearing management, facilitating the running of parole hearings in person at Prison sites or via MS Teams from the Parole Board Offices. Working closely with Panel Convenors, Board members, Counsel, and people appearing before the Board.Stakeholder liaison, communicating with multiple stakeholders who are interacting with the New Zealand Parole Board on Board-related matters. Communicating with victims of crime via face to face, phone, or email interactions; confidence in all communication methods is essential.With your natural can-do attitude, you will quickly identify, address, and resolve the needs of the Board to support the smooth running of hearings. You will demonstrate competency in the MS suite of applications, including MS Teams, Outlook, and Excel.To be successful in this role you will have:Resilience when dealing with difficult situations; there are times you will be working with sensitive information and communicating with victims of serious crime.A high level of integrity; you will be managing confidential and personal information.Strong organisational skills; some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly without compromising quality.A willingness to learn, maintaining up-to-date knowledge of relevant legislation, Board policies and practices, and cultural competence working with Maori, Pasifika, and other cultures.An understanding of Te Tiriti o Waitangi.A commitment to personal and professional development, participating in professional supervision and regular training.This role requires the ability to travel on a regular basis, as requested. For this reason, you will need a Full New Zealand Driver Licence for this role.You're an excellent communicator, your computer skills and speed are strong, and you're confident using audio-visual equipment and are motivated by this unique opportunity and who align with our kaupapa. If you feel like you're up for the challenge of supporting the Parole Board where no two days are the same, submit a written application that includes evidence and examples of how you meet the key requirements.Applications close on: Thursday the 28th of November 2024Employer: Ara Poutama Aotearoa (Department of Corrections)
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