Front Desk Receptionist

We're a favorite spot for travelers seeking a friendly, community-focused environment.
Known for providing excellent service and creating memorable experiences, we're looking for a receptionist who shares our passion for hospitality and travel.
Role Overview: As a Receptionist, you'll be the first point of contact for our guests, responsible for providing outstanding customer service, managing check-ins and check-outs, and assisting with daily operations to ensure a seamless guest experience.
Key Responsibilities: Greet and assist guests with check-in and check-out processes Handle bookings, cancellations, and payments Provide local information and recommendations to enhance the guest experience Respond to guest inquiries via phone, email, and in person Help maintain a clean and organized front desk and communal areas Assist with administrative tasks and help manage hostel activities Ideal Candidate: Passionate about travel and hospitality Friendly, approachable, and highly organized Excellent communication skills with a focus on customer service Strong problem-solving skills and ability to work in a fast-paced environment Experience with booking software is a plus Ability to work flexible hours, including weekends and holidays What We Offer: A friendly, international work environment Opportunity to meet people from around the world Training and growth opportunities within the hostel Job Types: Full-time, Permanent Schedule: Afternoon shift Day shift Evening shift Monday to Friday Morning shift Night shift Public holidays Shift work Weekend availability Minimum Experience Required: Reception: 1 year (Required) Application Question: Do you have experience working on a Booking system - Eg: Opera or Little Hotelier?
Application Deadline: 07/11/2024 #J-18808-Ljbffr