The Role | Te mahi The Food & Beverage Duty Manager is responsible for the supervision and day-to-day operations of the food and beverage team on shift in the hotel. This includes covering restaurant, bar, room service, mini bar, and function operations while maintaining standards and enhancing guest experience. Additional duties may be requested by the F&B Manager or Conference Manager, such as stocktakes, ordering, training new team members, and ensuring security within the department as well as the safety and wellbeing of employees on shift.
Who We Are | Ko Wai Matou Novotel Christchurch Airport employees are dedicated to ensuring our guests feel welcome. We have one passion: you. We care, we do the right thing, and we work together. You are expected to demonstrate these values in your daily interactions with guests and employees. As an Accor franchise property, this role consistently delivers a product and service experience that aligns with the Novotel brand and the Accor Heartist principles.
Responsibilities | Nga haepapa Drive revenue to achieve and exceed budgeted revenue.Account for stock utilized in the operation and order all stock through the company purchasing system as required.Prepare daily banking and cash flow reports.Supervise cash handling and banking procedures.Be proactive in controlling costs while maintaining standards and being fully aware of forecasted business and targeted profitability.Continuously work to improve the efficiency of the restaurant by optimizing productivity at the lowest possible cost.Maintain a comprehensive understanding of Liquor Licensing Laws and Host Responsibility.Ensure that all colleagues understand and uphold the hotel's code of responsible service of alcohol.Communicate effectively with subordinates and managers.Ensure that all guests are provided with superior customer service at all times.About You | Ko koe tenei Previous senior Hotel Food & Beverage experience is essential.Working knowledge of Microsoft.Advanced Computer Skills – MS Office Suite.Knowledge of PMS such as Opera.Current Managers Certificate in accordance with the Sale and Supply of Alcohol Act 2012.Flexible to work rostered shifts, including weekends, late nights, and public holidays.Valid Right to Work in NZ.NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2).Qualifications appropriate to the role, e.g., Hotel or Hospitality Management Level 5 or similar.LCQ Certificate/GM License.We Are All Valued | He kura te tangata Sign-on and retention bonus.Discounts at our hotels, restaurants, and spas across our network.Staff, family, and friends rates at our hotels.Meals on duty and uniform provided.Excellent reward & recognition events.Service and anniversary gifts and benefits.Wellbeing programme including health insurance discounts.Paid training and individual Employee Development Plans.Training towards NZQA qualifications and our very own online digital learning platform.Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment.Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, please contact our office at (+64) 99051727 or email our Talent Acquisition Team at ******. We will respond within 48 hours, Monday to Friday, 9 am - 5 pm.
We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive, accessible hiring process; let us know how we can support you to present your best self.
E MANAWANUI ANA MATOU - WE CARE KA WHAI MATOU I TE TIKA - WE DO THE RIGHT THING KA MAHI TAHI MATOU - WE WORK TOGETHER
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