Finance Support Officer - Rates

Details of the offer

The Dunedin City Council (DCC) takes great pride in delivering a broad range of services to the communities of this unique and fascinating city. From our roads to recycling, public libraries and pools, water supply to walking tracks, and everything in between, DCC's people are talented and committed to serving their city.

Our Finance department works across the organisation to ensure the smooth running of DCC finances with the rates team dedicated to the processing and collection of DCC rates.

The opportunity:

We have an exciting opportunity for an experienced finance administrator to join the Rates team on a fixed term (12 month) basis. This role is part of the multi-skilled team working with other Council Departments to ensure rates accounts are sent out correctly and on time. This role provides a vital function in the Council's financial systems all while ensuring excellent customer service. Some responsibilities of this position include:

Updating and maintaining rates database

Identify errors in information received, research and solve problems to correct

Provide impartial recommendations for penalty remissions and adjustments

Process Rate Rebate applications and liaise with Department of Internal Affairs on matters relating to Rates Rebates

Ideally you will:

Have great questioning and listening skills to make accurate decisions

Have attention to detail that is second to none with quick and accurate administration skills

Be a great communicator, reliable and positive, with a team-first attitude

Have previous customer service experience

Have proven experience using different technology and systems and can learn new processes quickly

You can apply your skills to solve sometimes complex problems

What we offer:

37.5 hours per week, Monday to Friday

Salary range: $55,829 - $65,681

Supportive team environment

Additional superannuation

Secondment and promotion opportunities

Five weeks annual leave, additional paid parental leave, wellbeing support

Support our ambitious carbon zero goals

The DCC is committed to the Principles of the Treaty of Waitangi and our work serving the citizens of Dunedin will reflect this.

How to Apply:

If this exciting opportunity sounds like you and you would enjoy supporting DCC to deliver value to our communities, we look forward to hearing from you.

You can learn more about this role by clicking on the 'apply now' button, or visiting www.dcc.jobs website.

Applications for this role may be considered as they are received, and suitable candidates may be progressed through the recruitment prior to the closing date.

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Nominal Salary: To be agreed

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