Facility Support Coordinator | West Wave

Details of the offer

The opportunity

Facility Support Coordinator West Wave Pool and Leisure Centre

Here at Auckland Council Pools and Leisure Centre, our vision is for Auckland to be the most active city in the world and our Leisure Centres play a fundamental part in helping us achieve this.

As a Facility Support Coordinator at West Wave Pool and Leisure Centre, you will focus on supporting our centre in day-to-day operations.

Responsibilities include:

Effectively dealing with escalation of customer enquiries

Managing facility bookings

Coordinating events

General administration

Collaborating with existing and new community groups and organisations

About you

As part of supporting Auckland's largest leisure centre, you will be a team player who is adaptable, engaging, and ready to own this unique role.

You will have a passion for working with people from all walks of life and a creative mind coupled with a can-do attitude.

Your personal commitment to providing high-quality customer service along with your great attention to detail will make you an ideal candidate. Excellent time management and the ability to multi-task are essential.

You will have experience in:

Booking and coordinating events

Communicating across different teams

Managing client and customer relationships

We currently have a full-time role working 40 hours, Tuesday to Saturday. The ability to work flexible hours including late nights, early mornings, and weekends is essential.

What we offer

You'll enjoy free use of our leisure facilities and access to a range of fantastic Auckland Council benefits, including an annual zoo pass and a range of partnership discounts.

Come help us continue to grow our leisure services as we set ourselves apart from other gym providers. We are transforming our business, and we need your fresh ideas to initiate our game plan for Tamaki Makaurau!

Pay rate: Starting $52,920

Auckland Council is committed to the protection and wellbeing of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014 and is deemed a safety-sensitive position.

As such, applicants will be required to undergo police vetting and a drug test prior to commencing employment.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion.

If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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Nominal Salary: To be agreed

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