JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Mo tenei turanga mahi | About the role
You'll be working on site with our client – one of the largest globally recognised tech brands! The Experience Ambassador will be based on reception and assist the Workplace Manager and Guest Experience Lead with operational activities in front of house, and a major part of the role is booking and managing office events and functions.
This is a dynamic role and no two days are the same. This is not a typical front of house role; you will be helping out throughout the office, assisting in events and providing a strong front of house service to all staff and clients.
Here's a snapshot of what will keep you busy:
Greeting clients and providing excellent customer service: name badges, offering tea & coffee, escorting to meeting room
Assist the Guest Experience Lead with general admin tasks on reception
Build and develop effective client/stakeholder relationships across multiple levels of the organisation
Manage access badges
Stocktake of current stock and ordering new stock
Ensure kitchen is kept tidy and there are enough items
Manage the meeting rooms
Work alongside the Experience Ambassador and PAs to manage events for the Auckland office, as well as liaising with Wellington Concierge for NZ wide events
Manage hardware assets as they arrive / keep track of the records whilst working alongside IT
Nga pumanawatanga ou | What you will bring
This is a perfect role for someone coming from hospitality, retail or any other customer service/administration based role who is comfortable working in a fast paced environment and facing customers. To be successful you will be a strong communicator, self-motivated and able to adapt to rapidly changing situations.
Proactive with a keen eye for detail.
The ability to balance multiple priorities.
Possess a can-do attitude with proven ability to build and maintain relationships.
A strategic thinker who is capable of dealing with ambiguity and solving complex problems effectively.
Nou te rourou | What's in it for you
Leverage global resources and expertise
Dedicated mentoring programs and global L&D offering to grow your career
Holistic wellness programme to support your overall wellbeing
An active DE&I Committee with an inclusive workplace culture, regardless of gender, ethnicity, age or experience.
Tono mai, apply today!
If you are keen to explore where JLL can take you in the Commercial Property Industry, apply today, quoting job reference number REQ395501 .
Location: On-site – Auckland, New Zealand
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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