Executive Officer, Public Protection, Wellington CentralForte Recruitment Consultants – Wellington Central, North Island8 days ago, from Forte Recruitment ConsultantsOur client is the statutory agency who operates the registration process, regulates, and assesses the competence of their skilled and technical professionals.The role is permanent part-time, 30 hrs per week.We are looking for someone to join this small collaborative team. They pride themselves on "working as one team" and want someone to contribute to their professional and welcoming culture.Your primary role will see you managing the complaints, disciplinary process, and protection of title procedures, as well as working closely with the Chief Executive, Board, Arbitrator, and Lawyer. While developing new policies and procedures relating to the organisation's statutory functions.Your role will include a diverse workload and will include duties such as:Field, triage and respond to public enquiries and complaintsManage and administer complaints and discipline procedures end-to-endAmend and develop policies and proceduresAssist the Board with reviews of its operational practices and work closely with the Chief Executive on organisational projectsIdeal skills and experience required for the role are:Experience in a disciplinary, complaints, or investigative environmentFamiliarity with interpreting Acts and Rules, and relevant policies and proceduresSound commercial and business understandingStrong verbal communication and relationship skillsOutcome-focused problem-solving skillsExcellent time management practices and deadline drivenA legal or other relevant tertiary qualificationAt least 3-5 years' experience in an investigative, complaint handling or dispute resolution environmentMy client is eager to get the right fit for their team. We are looking for a proactive person who can get stuck in and produce quality work while delivering a very high standard of work.Please note: only applicants with the legal right to work in New Zealand will be considered for this role.Jude ByrneSenior Recruitment AdvisorApply attaching your CV with a covering letter outlining your availability and experience, using the reference JBN6893. If you have any questions regarding this role call Jude on (04) 901 6444.Due to current volumes of applications only those shortlisted will be contacted.
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