ED Administrator/Receptionist
Job Number: THA00770
Where you'll be working : Thames Hospital
The details: Permanent full time position - 80 hours per fortnight rostered shifts over 7 days (1 FTE). This position could be split to a minimum of 2 people working 2 + 3 days per week.
Te whiwhinga mahi | The Opportunity
We are looking for an enthusiastic Emergency Department Administrator to join our team. Thames ED is at the front entrance to the hospital so this role is an integral part of the hospital community. The role is busy and full of variety. Your role is to ensure the consumers and their whanau have a positive experience and that the clinical staff are supported.
If you are looking for a change and want to make a difference we would welcome your application. Please specify what FTE you would be wanting to work.
Mo tatou Ratonga | About our Service
Thames is a modernised 50 bed secondary hospital with an emergency department, inpatient unit, ambulatory surgery, outpatient clinics and rehabilitation services. It is classified as a rural hospital and is located at the foot of the beautiful Coromandel peninsula, with specialty services provided by our tertiary hospital Waikato. The hospital also provides laboratory and radiology services, including CT.
We pride ourselves on the provision of quality and patient focussed care and work in a true inter-disciplinary way with clinical and allied health team members. The hospital is an integral part of the community.
To discover more about Thames Hospital, click on this link
Key responsibilities of the role:
Provide accurate and efficient administration services to the ED/departments within Thames Hospital to enable the service to deliver quality outcomes for consumers.
Reception services – answering phones/greeting patients/clients front reception desk, computer entry into patient information systems, general reception duties.
Treating patients' clients with respect/dignity and compassion.
Comply with policies and procedures to ensure delivery of good quality care.
Supporting the wider administration team within Thames Hospital.
Click here to view the position description. (Please note position descriptions can only be viewed on the Te Whatu Ora - Waikato website.)
Mou | About you
Required skills & experience you will need to be considered for this role:
Knowledge and understanding of Te Tiriti o Waitangi.
Excellent communication skills with a pleasant telephone manner.
Strong customer service focus.
Ability to work autonomously and within a team environment.
Well-developed clerical skills, previous health care administration experience would be an advantage.
Excellent time management and organisational skills.
Empathetic.
Quick to learn new systems.
Calm under pressure.
Ko ngaa hua o te noho ki roto o Waikato, te mahi hoki ki Te Whatu Ora, Waikato | The Benefits of living in Waikato and working for Te Whatu Ora, Waikato
Located in the heart of the mighty Waikato, Health New Zealand | Te Whatu Ora, Waikato operates over a number of sites, Hamilton City our main campus and smaller community-based hospitals across our region. Thames Hospital serves as a vital healthcare provider for a population of 60,000 people in the Thames/Coromandel/Hauraki region. During the summer months, this number can skyrocket to around 200,000 people. Services are supported by visiting clinicians.
As part of our Health NZ, Waikato family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile working opportunities alongside our Health NZ, Waikato benefits and staff discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
To matou whakahaere ki te tika, te rereketanga, me te whai wahi mai | Our commitment to equity, diversity and inclusion
We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter. We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.
Me pehea te tuku tono | How to apply
Please apply online as applications are unable to be accepted via email. If you have any questions about the role please contact the Recruitment Team – ******
Closing date: 6 September 2024
Nau mai haere mai - Come join the team!
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