Ecommerce & Digital Product Manager

Details of the offer

Product Management & Development (Information & Communication Technology)Full timeJoin the Archant Team: Where Creativity Meets Opportunity!At Archant, we're passionate about fostering a creative, supportive environment that empowers our team to thrive. As part of our dynamic company, you'll enjoy exciting perks, including:Generous bonus systemRelocation supportProvided lunches 2x a weekEnjoy the perfect balance of work and leisure in the sunny Hawkes BayWe're dedicated to continuous growth and improvement, offering a collaborative and positive culture where you'll be encouraged to innovate and grow. You'll work directly with our CMO, helping shape the future of Archant—leading the way in design, inspiration, and creativity.About Archant:Founded in 1984, Archant is a New Zealand-owned family business and a top architectural merchant. We offer exceptional design solutions for both residential and commercial projects. Our mission is to inspire great design, and we are proud of our reputation as a leading organization in the industry.About the role:Archant is seeking a skilled and driven Digital Product Manager to oversee our digital products and online presence, supporting the growth and visibility of our premium products. The ideal candidate will bring a strong background in digital product management with expertise in e-commerce, user experience, and digital marketing. This role will play a critical part in advancing our digital strategy, ensuring that our website, online tools, and digital experiences effectively showcase Archant's offerings, promote our brand, and facilitate customer engagement and sales.Key Responsibilities:Digital Product Strategy:Develop and execute a digital product roadmap that aligns with Archant's business goals and improves our customers' online experience. Stay up to date on industry trends to identify new digital opportunities for our products.User Experience & Website Optimization:Oversee the design and functionality of our websites and digital tools, ensuring a seamless and engaging user experience. Work with UX/UI designers and developers to enhance digital experiences and address user needs.Content & Digital Asset Management:Collaborate with marketing and product teams to ensure all digital content (images, descriptions, specifications) is up-to-date, on-brand, and engaging. Help create digital content that educates customers on our products.Data-Driven Insights:Track and analyze key performance metrics (e.g., user engagement, conversion rates) to improve product presentation and digital campaigns. Regularly report on digital performance and opportunities for optimization.Cross-Functional Collaboration:Work closely with teams across sales, marketing, and customer service to ensure digital products meet business needs and support customer interactions.Vendor & Partner Management:Manage relationships with external vendors and ensure digital projects are delivered on time and within budget. Negotiate contracts for third-party digital tool enhancements.Qualifications:Proficiency in digital product management tools and platforms (e.g., Google Analytics, CMS systems).Strong understanding of UX principles and best practices in website and social media optimization.Experience with project management, agile methodologies, and cross-functional collaboration.Excellent analytical skills with a data-driven approach to decision-making.Ability to lead a team and achieve results in a fast-paced environment.Knowledge of or experience in the interior and exterior decorative products and surface industry is a bonus.Experience managing e-commerce product listings and understanding of SEO and digital marketing.Proficiency in data analysis and visualization tools for reporting.Please note to be considered for this role you must be a NZ Citizen or NZ Resident.If you're looking for a role where you can make an impact, love working with people, and are ready to hit the ground running, we'd love to hear from you!Apply now and become a part of the Archant team!For more information, visit: https://archant.co.nz/
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Nominal Salary: To be agreed

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