E-Commerce & Digital Manager

Details of the offer

Marketing Communications (Marketing & Communications)
Full time

About the Company:
With 12 stores in NZ and a strong online presence, 3 Wise Men is an iconic brand within men's clothing in NZ. Featuring a selection of well-priced and fashionable products - ranging from shirts, suits, footwear, knitwear, trousers/shorts, blazers and accessories - this is a brand kiwi men know about.

Their story in their own words:
One day in 2004, 3 of us - all mates - were having a general chat about life, as you do, and we got to the topic of shirts here in New Zealand...

About the Role:
You'll be reporting into the super experienced and passionate GM, managing 2 direct reports (Marketing Coordinator and Customer Coordinator), working closely with the Head of Retail and Stock Planners. This role is responsible for growing the performance of ecommerce channels and digital marketing with the support of digital and marketing agencies, with full P&L responsibility for the channel.

This is both a strategic and hands-on role, tasked to:
Create and deliver the annual ecommerce promotional calendar
Manage new product launches online across all e-commerce channels (NZ, Australia & marketplaces)
Develop and maintain a strategically aligned digital roadmap
Manage and maintain the digital infrastructure of the business (including e-commerce, marketing & business systems)
Develop and maintain the customer acquisition strategy
Manage content planning/creation
Lead the digital agency partnerships
Understand and act on opportunities for sales and net margin growth
Lead the retail/digital marketing and customer service team responsible for day-to-day operations of the website, content creation, photoshoots and customer service (email, website, live chat & 0800 enquiries).

About You:
You will be a passionate digital e-commerce specialist with leadership experience.
You will thrive in a smaller business where you are a strategic decision maker, who isn't afraid of getting into the details.
You will have proven success in the growth of a retail business with strong analytical skills and commercial acumen.
Ideally, you will have experience using Magento and familiarity with email marketing platforms such as Dotdigital or Klaviyo.
You will be comfortable managing technology and digital agencies.
You'll have a passion for innovation and an interest in global trends in the retail space.
You'll bring excellent communication skills to collaborate internally and externally.
We are looking for an autonomous, resilient self-starter, a practical thinker who displays initiative and is a fantastic coach/mentor to their team.

Apply Now!
To find out more, please get in touch with Suzie Gates on 0221599311 for a confidential chat.
To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references; please do not include them on your CV when applying.
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Nominal Salary: To be agreed

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