Customer Support Specialist

Company DescriptionRiverlea Group Ltd is a family owned and operated business based in Waikato, New Zealand. With over 30 years of experience, we have earned a reputation for top quality products and innovative construction methods. Our range includes both locally manufactured brands, such as Duratuf garden sheds as well as top quality imported goods from trusted worldwide suppliers. We are committed to supporting the community and actively contribute to charitable organizations, provide local jobs, and support New Zealand manufacturing.Role DescriptionThis is a full-time on-site role for a Customer Support Specialist located in Waikato, New Zealand. As a Customer Support Specialist, your day-to-day tasks will involve providing excellent customer support, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will also provide technical support and utilize analytical skills to troubleshoot and resolve customer issues.QualificationsCustomer Support and Customer Satisfaction skillsExcellent interpersonal skillsTechnical Support experienceAnalytical skills for troubleshooting and problem-solvingStrong written and verbal communication skillsAbility to work effectively in a teamExperience in the manufacturing industry is a plusRelevant qualification in a related field is preferred#J-18808-Ljbffr