Customer Support Officer

About the role
Looking to start a great job in the new year after summer holidays? Interested in a dynamic customer service role where you will be interacting with your team and your customers every day? Want to kickstart 2020 with a new challenge?
We are recruiting enthusiastic and proactive Customer Service Officers to join Inland Revenue's inbound contact centre in Invercargill. You will be part of a dynamic team dedicated to helping New Zealander's answer vital questions about tax and myIR.
Your commitment to customer experience, accurate and efficient work, and confidence multitasking will lead to your success in this role. With full time, paid training you will benefit from gaining specialist knowledge along with customer service experience to add to your career repertoire.
Early March - August 2020
Standard business hours, Monday - Friday
Skills & experience
We're looking for applicants who:
Have a positive, proactive approach to work
Have experience providing excellent customer service
Take pride in their ability to listen, assess a situation, and provide effective solutions
Have exceptional verbal and written communication skills
Are confident navigating multiple computer systems
Are flexible and able to adapt on the fly to a diverse range of queries
Enjoy self-directed work within a team
Sound like you or someone you know? Apply today to secure your spot for 2020 with an awesome team!