Customer Support Associate

Job Description: CSX is seeking a part-time Customer Support Associate to join our team in Christchurch, Canterbury, NZ. As an Associate Level position, the ideal candidate will have at least 2 years of experience in customer support or a related field. Responsibilities:1. Responding to customer inquiries via phone, email, and live chat2. Resolving customer complaints in a professional and efficient manner3. Providing product information and assistance to customers4. Processing orders and returns accurately5. Collaborating with other team members to ensure excellent customer service6. Maintaining a positive attitude and representing the company in a positive light Requirements:1. Confident and independent personality traits2. Strong teamwork and persuasion skills3. Excellent communication and problem-solving abilities4. Proficiency in Microsoft Office and CRM software5. Ability to adapt to a fast-paced and ever-changing work environment Benefits:1. Medical coverage2. Travel opportunities3. Gym membership Working Environment:At CSX, we are committed to environmental responsibility and sustainable practices. The successful candidate will have the opportunity to work in a supportive and eco-friendly workplace. Equal Opportunity Statement:CSX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Deadline to Apply: April 7, 2024 Join our team at CSX and make a difference in the world of customer support!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.