Customer Service Representative

Are you a passionate customer service representative with exceptional communication skills and a keen eye for detail? Join a busy health-based contact centre at North Shore Hospital, where you will make a meaningful impact while supporting our community. You would be working with a great down to earth team where experience and positive attitude will be valued.Key Responsibilities:Process incoming internal and external calls efficientlyAddress patient inquiries and provide outstanding serviceCollaborate with a down to earth team in a fast-paced environmentReceive comprehensive training to set you up for successWhat We are Looking For:Excellent communication skills, with the ability to handle queries and complaints effectivelyA calm demeanour under pressure, ensuring a positive experience for callersPrevious experience in a call centre environmentA proactive attitude and adaptability, allowing you to hit the ground runningIntermediate to advanced knowledge of MS Office, with a quick ability to learn new systemsHealth sector experience is preferred, as familiarity with medical terminology is a plusTemporary role starting beginning of NovemberCommitment of 6 months, with the potential for permanent placementIf this sounds like the opportunity for you and you have a keen interest or previous experience in healthcare, we want to hear from you!Take the next step in your career and apply now!
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