Customer Service Advisor - 4 Day Week

Only Work 4 days a Week and get a 4 day weekend once a month!!!

We are looking for enthusiastic, positive and professional individuals who possess excellent communication and administrative skills to join us to provide exceptional service to our customers.

You will need to be able to follow processes, multitask and be a confident computer user. We are looking for candidates that are dedicated to delivering high standards of customer service. You will be required to give advice on service schedules for customers' vehicles and advise of any enhancements that may be required.

As a business owned and run by family, customer satisfaction is of the utmost importance to us. We have sites in Christchurch, Poole and Salisbury. At Penton Motor Group, we work as a team, so we need you to be flexible and work well with others.

The role will include:

Answering incoming phone calls for service bookings

Making outbound phone calls to ensure we are providing the best service

Dealing with queries on many different online platforms

Making bookings for all our branches

Working with multiple different systems at the same time

Upselling of additional works and service plans

This position is for 36 hrs a week - the hours are 8am - 6pm Monday - Friday with two 30 minute breaks. You will be required to work Saturday mornings 08:30am - 12:30pm (paid additionally) and your days off will be on a fixed rota basis. The best thing - once a month you will get a 4 day weekend.

Benefits of working with us:

Family Friendly Company

4 day week

4 day weekend once a month

Free weeks holiday in Cornwall

22 Days Holiday Plus All Bank Holidays and an Extra Day as a Celebration Day for your Birthday (Pro Rata)

Financially secure forward-thinking company

Company work wear

In-House training

Small Friendly team

Competitive Salary

Please apply by sending us your CV and a covering letter - We look forward to learning more about you.

Job Types:
Part-time, Permanent

Expected hours:
36 – 40 per week

Minimum Requirements:

Education: GCSE or equivalent (required)

Experience: customer service: 2 years (required)

Work Location: In person

Application deadline: 20/08/2024
Reference ID: Cc- 4day

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