Customer Relationship Consultant

Details of the offer

At Rutherford and Bond Toyota, we are looking to grow our team with a customer service minded individual. We have an exciting role as a Customer Relationship Consultant within our Customer Support Team!
As our Customer Relationship Consultant, you'll be the first point of contact for all incoming calls into our business. With over 150 staff, we receive a lot of calls in a day, and it will be your primary responsibility to coordinate these calls between our 5 branches. You must be able to work autonomously and in a repetitive environment. You will be asked to provide administrative support at times to ensure the smooth running of the Customer Support Team.
As our successful applicants, you'll be equipped with the following attributes:

Front-line customer service experience essential
A professional telephone manner
Personable with the ability to interact with a wide variety of customers
Good computer skills and mid-level knowledge of Microsoft Office
Strong organisational skills and the capability to prioritise workloads and tasks efficiently
Resilience to change and the ability to work under pressure
The ability to work well in a team environment

We offer a competitive remuneration package, great working and team environment, as well as ongoing support and training through Toyota New Zealand. This role is a great stepping stone to a career in the automotive industry.
If this sounds like you, APPLY NOW. We look forward to hearing from you!
Applications close 21 November 2024. Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

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Nominal Salary: To be agreed

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