Customer Care Assistant - Work From Home

Job Description: We are looking for a Customer Care Assistant to join our team at Cablevision Systems in Dunedin, Otago, NZ. This is a part-time, entry level position that allows you to work from the comfort of your own home. As a Customer Care Assistant, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat support. Responsibilities:- Answering customer inquiries and providing information about our products and services- Resolving customer complaints in a professional and timely manner- Keeping accurate records of customer interactions and transactions- Following up with customers to ensure their issues are resolved to their satisfaction- Collaborating with other team members to improve customer service processes Requirements:- Excellent communication skills- Confident and motivated attitude- Ability to manage multiple projects simultaneously- Strong research skills- High school diploma or equivalent- Ability to work independently and make decisions autonomously- Willingness to learn and adapt in a fast-paced environment Benefits:- Company-provided equipment for remote work- Paid Time Off (PTO)- Joining Bonus Working Environment:At Cablevision Systems, we value autonomy and independence. We trust our employees to excel in their roles and provide the support and resources they need to succeed. You will have the flexibility to work from home and manage your own schedule, while still being part of a supportive team environment. Equal Opportunity Statement:Cablevision Systems is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment. Deadline to apply: ******** If you are a confident and motivated individual with excellent customer service skills, we encourage you to apply for the Customer Care Assistant position at Cablevision Systems. Join our team and be a part of a company that values its employees and provides opportunities for growth and development.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.